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 BridgeTrak Help Desk Software
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| Our Rating: |
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| Popularity: |
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| Released Date: |
6-2-2006 |
| File Size: |
44682 KB. |
| Version: |
7.0 Build 153 |
| License: |
Demo |
| Price: |
$995.00 |
| OS: |
WinXP,Windows2000,Windows2003 |
| Developer: |
Kemma Software | more products from this developer |
| Last Update: |
19-07-2006 |
| Downloads: |
38 |
| System Requirements: |
Pentium Processor700mhz+, 256MB RAM, 80mb |
| Limitations : |
100 issues, limited to MS Access DB |
BridgeTrak Help Desk Software Description
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues. |
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